I have messaged you directly and have received no Response. I see that with the Error message Verizon is replacing the phone. Can you please start that process or direct me on how to start the process ?
I responded on the discussion.
After a lot of looking it appears nothing can be done about the error. The phone is gone. No way to flash because the phone does not even turn on far enough to flash it.
As far as the process, I simply spoke with Verizon a few times. They did not want to replace my phone. But since my phone gave up during an update, after about a week of my insisting and preparing to move to another carrier they gave in and replaced it.
Did your 822 fail during update? If so, they may replace it. If not, I doubt it.