Two days ago my phone asked if I wanted to install an update (the same way it did when Amber became available)
I was not on wifi but had full battery and decent signal, so I figured "why not?". The phone went through the usual
update stuff, downloading, installing, spinning gears etc...then rebooted. Since then most of my non-factory apps
fail to start. I had assumed this was the "black" update, I was wrong apparently. My phone still says it's "running"
Amber. I am very curious as to what exactly happened? Has anyone else experienced this? I have searched the internet
with no results. Something new, a few apps had updates today and seem to function just fine after that. Very odd indeed.
Appears to be a firmware update
See the thread at
https://community.verizonwireless.com/message/1046100#1046100
Hello justinother,
Thank you for sharing your wireless concern. We want to make sure that you have the accurate software and not have to worry about a false update. May I ask what software version do you have now? If you can share then we can check for accuracy. Have you completed a factory reset to get the native apps working? If you can share the status of your device then we can assist.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport
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