Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Re: Nokia Black Update for Lumia 928?
Carrie23
Member

Its' just basically that their support team is the worst ever, no exaggeration. A couple of people were great and helpful, some even quoted us what we wanted, but never sent us any confirmation or started the delivery. We had to call daily and continuously explain the situation, which they have notes and voice recordings of every single one of our calls, and even still they tried to tell me they couldn't honor what they promised. What do you think the monthly charge would be in the attached?

That is what we were originally quoted(x2) because we were upgrading 2 of our 3 lines, then our confirmation said we would be paying $170.35 for the two phone themselves!!! = Bait and switch in my eyes

After that we had to spend over 20 hours on the phone and wait more then two weeks to have them delivered, again absolutely ridiculous!!!!!

0 Likes
Re: Nokia Black Update for Lumia 928?
gb755cs
Member

As of today I still haven't heard anything from either Verizon or the FCC in regards to the Nokia black update I haven't even gotten a confirmation from the FCC to the email address I gave them. I just don't understand what the hold up is T-Mobile seems to the sane way. NONE of their Lumia phones have black update either. And all of AT&T's phones do. If I had the funds I would end my ck tract with Verizon. Maybe of this job pans out I just might. They have better coverage where I live anyway. For some reason CDMA carriers have at most 3 bars here but T-Mobile and AT&T have full service here.

Sent from my Windows Phone

0 Likes
Re: Nokia Black Update for Lumia 928?
SainOlaf
Member

I just got the update for Lumia Black on my Nokia 928 on Verizon. I am a WP developer so I am not sure if I got the update early or if it is public now. But I got it, yay!

0 Likes
Re: Nokia Black Update for Lumia 928?
gb755cs
Member

Mine is downloading the black as we speak. It must be public If you google Nokia Black Update you can find an area of Nokia's site that has the current firmware updates and whether they are approved or not.

Sent from Windows Mail

0 Likes
Re: Nokia Black Update for Lumia 928?
muneo
Novice

OMG OMG OMG OMG OMG OMG OMG OMG OMG OMG OMG!!!!!

It's downloading!!!! It's a big file too

Regular 928 owner.  Not a developer

0 Likes
Re: Nokia Black Update for Lumia 928?
gb755cs
Member

Mine has downloaded and installed.

Sent from my Windows Phone

0 Likes
Re: Nokia Black Update for Lumia 928?
rednibkram
Sr. Member

Finally got the update as well, but Windows Store still says Nokia Beamer and Nokia Storyteller can't be installed on my device?  WTF?  These upgrades was the main thing I wanted the update for?  Why can't I install Nokia Beamer or Storyteller?  AT&T is looking better and better every day!

0 Likes
Re: Nokia Black Update for Lumia 928?
gb755cs
Member

I find that interesting perhaps Verizon changed that feature like they did for the call and SMS filter when amber and GDR2 came out.

Sent from my Windows Phone

0 Likes
Re: Nokia Black Update for Lumia 928?
WP8uzer
Member

I am having same issue with Beamer and Storyteller, but my new glance screen is working properly. Has everyone's glance screen updated to 2.0 with the smaller clock digits and the notifications at the the bottom?

0 Likes
Re: Nokia Black Update for Lumia 928?
gb755cs
Member

Yeah my glance has worked with the notifications a d so on. I like the new style of the digits and the color choices. I was getting sick of the red only in glance 1.0 that came with amber and GDR2. I changed mine to blue for the night mode. I think its the most soothing color IMHO.

Sent from my Windows Phone

0 Likes