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One quick note:
The upload comes in two parts, a preparation upload, and then the OS upload.
The first step takes 2 min. and you are back to using your phone.
The second update takes 5-10 min. to download and about 1/2 hour to install. You cannot attempt to use your phone during the OS update. Plan on being around a stable wireless connection with time to let your phone sit and do its work. After the OS was installed, my phone worked without a problem.
(The Denim update is Awesome!). I won't bore this thread with hyperventilating glee, but it is cool.
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The phone in the story was used for development. As written, the author's other phone with a standard setup updated without a problem.
If you have a modified OS, or have downloaded software that modifies (rather than uses) your OS, you are likely to have issues on the upgrade. A patch, or upgrade depends on an installed OS to build on. Pieces missing or modified and you're up the creek.
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Seems like I'd read somewhere that those who had installed the Dev Preview would have to do a Factory Reset on their phone before installing the update. I never installed the preview and mine updated without a hitch.
I would also recommend making sure the battery has enough charge or plugging it in.
I haven't had a chance to test everything out, but from the little bit that I have, I'm loving it!
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I Remember reading the same thing several months ago from Microsoft. You have to reset to wp8 then all the updates then Wp8.1 or you couldn't get a clean install. People installing WP 10 might keep this in mind when it comes time to install the final version Of that OS.
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My Lumia Icon still (erroneously) shows that I'm running the Cyan update. No Denim yet for me.
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Did you participate in the Preview for Developers Program? If so did you disable it? If so re-enable it and you should then see the update.
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I did participate and I have deleted the app, plus I did a complete wipe. Now my Icon is stuck at the startup screen where it just says "Nokia" in white letters. I'm going to try the software recovery tool when I get a chance. This makes me think I have automatically downloaded the Denim update (I have auto-updates enabled) at some point recently. My Icon is not my daily driver so I'm not up on when this happened.
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I used the Lumia Software Recovery Tool to update my Icon. Multiple restarts required throughout the process and there were some issues getting my laptop to recognize the Lumia, but I got it. Now to give it a whirl.
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