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Nokia Lumia 2520 will not turn on
YorkRCSD
Member

My Verizon Nokia Lumia 2520 tablet will not turn on while plugged in or it will not charge battery.  I was actual on the device when it shut down.  I am aware of the on & off key but this isn't the problem in this new issue.  Could it be a bad battery or charger. The light on the charger is lit up and the screen shows for a short time- the battery low level even though it's been plugged in the whole time of usage.  Any suggestions...  Thank you in advance

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Re: Nokia Lumia 2520 will not turn on
vzw_customer_support
Customer Support

YorkRCSD

I live on my tablet so I understand the need for it to turn on and take a charge. There could be a number of things that can cause behaviors like this. Has the device been damaged? Is there enough available memory to allow the device to function properly. Here is a link that will walk you through troubleshooting that device so that you may continue enjoying it. http://vz.to/2pTrcBE

EdwardL_VZW

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If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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