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Nokia Lumia 822 stopped sending pictures from the internet or mms messages, how can this be fixed?
daphilli64
Member


I have tried the troubleshooting methods, restarted my phone, checked airplane mode, turned wifi off, hard rebooted the phone, and it still won't send picture messages. It is becoming increasingly frustrating. How can this be fixed to send MMS and Picture messages.

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Re: Nokia Lumia 822 stopped sending pictures from the internet or mms messages, how can this be fixed?
vzw_customer_support
Customer Support

@daphilli64

I see you have already tried a number of troubleshooting steps in an attempt to resolve this picture messaging issue.  When did this problem begin?  Please tell me your device current software version number: http://vz.to/1nu1lwh.  Let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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Re: Nokia Lumia 822 stopped sending pictures from the internet or mms messages, how can this be fixed?
daphilli64
Member

This probably has been happening on and off over the past three or four months. My firmware revision number is 3051.400000.1352.0042

My Radio Software version is 2.0.092073.3

AnthonyTa_VZW

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