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Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.
Mr_Ected
Newbie
‎01-17-2015 08:35 AM

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

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Ann154
Community Leader
Community Leader
‎01-17-2015 09:44 AM

Did you have the phone set to backup things to the One Drive on Microsoft servers?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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