Tomorrow, August 12, it will be 4 weeks since Nokia announced Cyan/8.1 availability, following on a months-long developer preview program. Although I understand Verizon's need to test this release before giving it to us OTA, it is inexcusable that we have had no communication AT ALL from VZW as to when we can expect to see it.
While I have been using 8.1 (and now 8.1.1) since I got my Icon a few months ago, I would like to have the latest firmware in order to take advantage of all the phone has to offer. At this time, VZW gives the appearance of neither knowing nor caring about delivering this update to us.
If there is a CS rep reading this, I would ask you to refrain from sending us to a non-informative news feed, and instead please work to bring some information here that would actually be helpful.
Why post a new thread on this???
There are plenty to choose from
- When will Windows Phone 8.1 and Cyan Update be released? (Update)
- Microsoft all ready has an update for Windows Phone 8.1 Verizon customers still don't have WP 8.1. U...
- When is the release date for Windows 8.1 update?
- Windows Phone Updates from Verizon - ON TIME. (Meet Joe B.)
CS doesn't have the authority to release that information to paying customers. We have to sit on our hands and wait.
With the HTC One M8 coming out in 10 days on Verizon with 8.1, I would expect to see the release of 8.1 to all devices within that time frame. I, too, have been running DP8.1.1 and would like the update as well. I hope I am not just being optimistic about the HTC release coinciding with the 8.1/Cyan release.
I was told by a Red Shirt don't expect to see the update until after the release of the HTC One M8/W8 for windows. Verizon is using this to sell more devices to people looking to upgrade and get the newest phone where you can have it new on the HTC or wait 1 to 2 weeks after the HTC and your older device will feel kinda new with an updated OS. its set to sell more phones that is all they are doing lets see Im due for an upgrade a new device with 8.1 or the Icon with 8 and no word when it will get the 8.1. why would you buy a new phone if your old ($0.0 because you have payed it off) one has all the same OS features as the $200+ one yea new is cool but the HTC is not that ground breaking. VZW wants your money and this is how they go about doing it. Update is done there is just no release date as they want to see the new device kick off the update on VZW. Say what you want I know what I know prove me wrong or delete my post all it will do is prove me right. Long live the WE CAN'T HEAR YOU NOW because we dont care network .
It wouldn't surprise me at all if that the tactic. A stupid one at best. It's not like they are going to sell new phones to users that already own a Windows Phone knowing that the update will be released at some time.
Hopefully it's just speculation by a clueless red shirt.
HTC One M8 is (removed)compared to Nokia. The quality of HTC hardware has always been (removed).
VERIZON is doing this on purpose. They are purposely withholding the WP 8.1 update so we will go buy a (removed) HTC with 8.1 already loaded.(removed) VERIZON.
Profanity removed to comply with the Verizon Wireless Terms of Service.
Message was edited by: Admin Moderator
Ping This. I had an HTC phone that was not updated past android2.x or something. Pretty disappointed in all parties to that fiasco, but likely the balance was shared between HTC and Verizon.
I do want the bloody update and I will be sorely angered if it rolls out after the release of the HTC phone. R U KIDDING ME VERIZON?
Well I went through chat with Verizon yesterday and was told by that person that I needed to contact Nokia because the Icon I have should have received an update. I contacted Nokia and was told the update is still in testing with Verizon....someone needs to update their customers because software I need to use for work is only supported on Windows 8.1.
While I don't want to apologize for Verizon, I will say that I'd rather they test the heck out of it and get it right rather than release some flawed/buggy version to an unsuspecting public. For now we have the Preview for Developers and it's not bad. I do really want the Cyan update, but waiting another week or two is not going to kill me. What would really kill me would be installing some half-baked Cyan update, borking my Lumia Icon, and having to use an old BlackBerry as a spare until a fix was released. Now THAT is a special kind of hell.
Apparently Verizon does seem to care about its users', so maybe we need to look to a carrier that will provide the upgrade and leave Verizon to themselves.