Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Not able to save picture under "Me" tile

For some reason I am not able to upload my picture to the "Me" tile, it says it is unable to upload photo to hotmail.  my username and password are correct and I have a data connection.

Labels (1)
Re: Not able to save picture under "Me" tile
Customer Support

Flashgordon79, I can help you get this resolved ASAP! I want to suggest an alternate option for adding your picture to your 'ME' tile. Check this out:

1. Select the 'People' tile on your home screen.
2. Hold and release 'Me' tile.
3. Select 'Add Photo'.
4. Select blank picture box.
5. Choose the picture you want to save.

Let me know if you're able to update your picture this way. If not there maybe a larger problem. Let me know if you need additional assistance.


Follow us on twitter @VZWSupport