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Not receiving picture mail....
jpugsley
Member

I have an 8X.  I have had the phone almost a year.  It worked wonderfully until a month and a half ago.  I do not receive picture mail anymore.  Things that I send go through just fine, normal text messages come through fine, but if someone sends me a picture, I get nothing, not even a notification.  Help!

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Re: Not receiving picture mail....
vzw_customer_support
Customer Support

Oh wow, jpugsley! Let's restore the picture messaging capability back to your phone. First, if you have wifi turned on, turn off and send yourself a picture to see if it sends and receives. If it does, have someone send you a message with wifi off. Does the other person receive any errors?

Marquia_VZW
Please follow us on twitter @VZWSupport

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