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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Office 365 Outlook Contacts not Syncing after 4/18 HTC 8X software update

My HTC 8x phone software was updated on 4/18, the following day I noticed the majority of my Outlook contacts were missing.  I have tried numerous times to sync the contacts, recreated the Outlook Office 365 account, and performed a soft reset.  One HTC rep claimed this was a known bug, another claimed it was the first they have heard of such a problem.  Additionally, there are now some times when the entire Outlook account (email, calendar, tasks, and contacts) cannot sync, either manually or via a push.

I read on the a different forum an issue with the latest service upgrade from Microsoft for Office 365 and it expecting IPv6 traffic which doesn't work with the Verizon LTE network.  I wonder if this could be the source of my problem.  I had to disable the IPv6 on my Pantech broadband card and new 5510L Jetpack to get both of them to communicate with my Office365 email and Lync accounts.

Anyone else having a problem syncing Outlook contacts to their HTC 8x phone after the 4/18 software update?


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