My kids and I were at a high school, one on Verizon same as I, but one was with AT&T, out of the 3 of us, I could not get anything to download or pickup. The one with Verizon had a IPHONE and the other also a Iphone with At&T. I have the Nokia Lumia 822 that I just got. should I be concern with poor signals etc? Wonder if I should try for another phone before my 30 days are up? How is the reception normally for this phone???