Outgoing message not playing.

LEASAN64
Newbie

My outgoing message is OK when I play it, but cuts off and then plays static to callers. Goes to voice mail without saying who they've called,etc.    I've re-recorded and also tried changing to a standard message - same result.  What is the fix?

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vzw_customer_support
Customer Service Rep

LEASAN64,

 

Voicemail is a crucial way to stay in touch. I want to make sure everyone who calls knows they've reached you. We're glad to help. When did this issue start? What type of phone are you using? Do you use the standard voicemail on that device? Have you been able to call and hear that from another phone and if so did you hear the correct message or the static?

 

AndrewT_VZW

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