My phone tried to update and couldn't, but since then, it freezes all the time. I keep trying the soft reset, but it still continues to freeze. Please assist and or if additional info is needed. Thank you much.
What is the update for?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
MCKENA404DEB,
Having a working device is essential. We appreciate all of your efforts in this matter and we are here to find you the best solution. Can you please review the memory availability on your device? Please follow this link to do so http://vz.to/2tm5smC and share your results.
SylviaT_VZW
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