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Phone not working, account shows pending order after activation?
cmp343
Member

I just activated my new phone on verizon, and while it allows me to text and call, internet and apps do not work and when I go online it shows pending order under device.  How do i fix this?

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Phone not working, account shows pending order after activation?
demmo86rt
Leader
Leader

That should clear up soon, sometimes that happens if you have made a change to your plan.

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Re: Phone not working, account shows pending order after activation?
vzw_customer_support
Customer Support

Let's get your data services back in action, cmp343! Was this a new line of service or an upgrade? If it was an upgrade are you using the same SIM card from your old device? May I ask your zip code to reference the area for alerts. I look forward to getting you back online!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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