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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Picture text
Thetruekid
Member

FOr some reason my window 8 will not receive pic text....Any suggestions.

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Re: Picture text
vzw_customer_support
Customer Support

Hey Thetruekid!

Keeping you in the loop with picture messaging friends and family is important, so yes, I've got plenty of suggestions to make sure you get up and running right away.

Now, I do want to start with just a few questions to better plot a course of action for troubleshooting. First, has it always been like this? Any issues with data (as picture message transmit over data)? And are you using a third party messaging app (you may wish to delete and use the stock app if so)? Finally, what shows up if no picture message? In the meantime, please delete old message threads, turn off your phone, pull the SIM, reinsert the SIM, power back on, and try sending a picture message to yourself. I look forward to hearing back.

EvanO_VZW

Follow us on Twitter @VZWSupport

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