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Pictures in text message will not open
GRAHEL4
Member

I upgraded my lumia 735 to windows 10 and now I cannot send or receive photos in a text message. I followed the online help but it did not work. All settings seem to be correct. Help!

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Re: Pictures in text message will not open
Acrillix
Sr. Member

You are most likely missing a feature on your billing. Contact customer care

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Re: Pictures in text message will not open
vzw_customer_support
Customer Support

GRAHEL4,


I’m sorry to learn about the issues you’ve experienced with opening your picture messages. I rely on sending and receiving picture messages too and I want to get this fixed for you. Are you using the default messaging app on your device or a downloaded app? Have you tried to erase messages and power cycle your phone?


JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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