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Released In April And Still No Update to 8.1?
JukEboXAuDiO
Member

Greetings,

The update for Windows Phone 8.1 was released in April. What takes Verizon so damn long to push this software to phones. My HTC 8X has been waiting for the 8.1 update for months now and there has been now word. In reaction from VZW and WP I get the following:

This was 79 Days ago:

@VerizonWireless When will I get the @windowsphone 8.1 update on my @htc  8X? Will we have to wait for the typical 4EVER?

This was 51 Days ago:

@WinPhoneSupport need release info on 8.1 and if it will be held up for restrictions by @VerizonWireless or other carriers.

This is unacceptable. It has been almost 3 damn months. IPhone users don't wait such an amazing amount of time for updates. At this point I am about to open a BBB complaint on the amount of waiting other phone users that aren't iPhone users deal with simply because they aren't giving their money to Apple and VZW to keep software up to date.

I am reaching out again

WHEN IS WINDOWS PHONE 8.1 COMING OUT ON VERIZON TO WINDOWS PHONE 8 DEVICES INCLUDING (HTC 8X, ICONS, AND ALL OTHER VERIZON PHONES WITH WINDOWS PHONE 8)?

No double speak no nonsense. A straight answer. A date, progress on testing, you have to have someone in customer support this knowledge of status. If there is no direct answer to this question I am opening a BBB complaint, cancelling my service, and directing all the other people I support and am in contact with away from Verizon due to the fact that VZW is not maintaining updated patch information, knowledgeable information on their devices, fair attention to all devices, and unbelievably unintelligible customer service.

Labels (1)
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Re: Released In April And Still No Update to 8.1?
Not applicable

There is a post with a link that shows the update is available.

Use the search box for the thread.

Good Luck

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Re: Released In April And Still No Update to 8.1?
primortal
Sr. Member

Nobody searches anymore....  Must be ADA, being lazy or something...

Lumia Cyan with Windows Phone 8.1 roll-out starts today (7/15/2015)

Re: Released In April And Still No Update to 8.1?
JukEboXAuDiO
Member

I have searched and found info on the Dev Preview. It has been out for final release for a long time now. And I am not spending $19 for a DP. And again I don't have a Lumia I have a 8X. The upgrade is to the software not the radio or firmware so I want to know why it takes so freaking long to push it form MS to the device when they released it months ago. I check for the update every day and no info on when it is coming to the 8X or to VZW.

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Re: Released In April And Still No Update to 8.1?
primortal
Sr. Member

For your information the developers preview is the final version of the OS plus the additional updates Microsoft released to us.

SO technically you already have the final version 8.1 on your HTC minus firmware updates.  If HTC has updates to their firmware it will be included in the release VZW puts out when they are ready.  When your phone sees the update is most likely just install the firmware and any additional settings VZW wants to set in 8.1.

Microsoft temporarily released an update to 8.1 (build 12400, previous build was 12397) the other day but issues cropped up and they removed the update till the issue is resolved.  Some were lucky enough to get the update.

Re: Released In April And Still No Update to 8.1?
JukEboXAuDiO
Member

So we are waiting for them to fix bugs?

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Re: Released In April And Still No Update to 8.1?
primortal
Sr. Member

Supposedly Microsoft put the roll out on hold to fix an issue with BitLocker.  But like I said you had 8.1 so you're only missing a firmware update from HTC.  You'd have to contact HTC to see if they have an firmware update for your device and if so did they release it to VZW yet.

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Re: Released In April And Still No Update to 8.1?
47seijar
Sr. Member

WMPowerUser has a story on this issue with 8.1/Dev Preview on the front page of their site today.

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Re: Released In April And Still No Update to 8.1?
JukEboXAuDiO
Member

I don't think I have ever had 8.1. I have currently 8.0.10501.127. using Firmware 3030.0.42201.605. Looks to be up to date to me. Unless I am missing something.

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