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SCH-U410
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can't hear call rings even though master volume is up. able to set to vibrate. can't select ringtone options.
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Thank you reaching out to us, ALECAB92. It is important to us that you are able to hear these calls when you are contacted and I would be glad to help.
Have you attempted to power the phone off and back on? When did this first occur? Does the phone any physical/water damage at all?
SteveR_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

