Samsung Intensity II not receiving calls
anyoneincherno

As the title states, my little Samsung hasn't been able to receive calls for the past couple weeks.

A Google search led me to a thread with the exact same issue, but the OP never stated how they solved theirs.

I have tried resetting with *228, turning the phone off and on, taking out the battery, etc. and no such luck.

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3 Replies
vzw_customer_support
Customer Service Rep

Hello anyoneincherno,  This his been happening for a few weeks too many! Let's get you back up and running!  I would like to review the account and network settings in more detail.  I have sent you a "Follow" request, pleas follow me back and send a Direct Message with your account information.  I look forward to hearing from you!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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SuzyQ
Community Leader
Community Leader

Are the calls going to Voicemail?  Do you have a full, strong signal?  Is call forwarding set up, by any chance?  (dial *73, wait for two beeps, then hang up; if call forwarding was set, this will turn it off)

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anyoneincherno

I still receive voicemail messages and I usually have four bars of signal strength.

Dialling *73 did nothing for me, unfortunately (busy signal, then disconnect).

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