Screen broke, have replacement, just trying to get music off my phone, but it is locked, when I connect it to PC can not do anything, any auggestions on how to get my music?
bkk1209, we'd be happy to help make this an easier transition for you. What model of device do you have? Does it have an SD card or removable storage? Share some details, so that we may assist.
Follow us on Twitter @VZWSupport