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Screen frozen can't turn off any suggestion?
kociak
Member

Screen froze, I can't do anything and can't turn it off. Any suggestion?

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Re: Screen frozen can't turn off any suggestion?
Penguin87
Member

try taking the battery out

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Re: Screen frozen can't turn off any suggestion?
demmo86rt
Leader
Leader

The battery in the Lumia 928 is not removable. 

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Re: Screen frozen can't turn off any suggestion?
tyty_
Member

With this device, if you have a frozen screen all you need to do is:

1. Press and hold the power button down on the device for about 5 - 10 seconds

2. Release the power button after this time frame, and your phone should do what we call a soft reset!

Re: Screen frozen can't turn off any suggestion?
kociak
Member

Thanks I did that accidentally but thank you for the input

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Re: Screen frozen can't turn off any suggestion?
saracaye
Member

Actually, on the Lumia 928 you need to press and hold the power  and volume buttons down on the device for about 5 - 10 seconds.


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