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Several of my contacts have disappeared from my phone and they are not on the Backup Assistant website. How can I get them back???
kkat13
Member
‎04-02-2014 08:04 PM

I have searched the online forums and while I have found people with the same problem, I haven't found any solutions. Help! I was able to figure out some numbers I was missing from text messages but other than that, I don't even know whose info I lost.

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Correct Answer!
Re: Several of my contacts have disappeared from my phone and they are not on the Backup Assistant website. How can I get them back???
vzw_customer_support
Customer Support
‎04-05-2014 05:17 AM

Hi kkat13,

Let's make sure we can find those missing contacts. When logging into our Backup Assistant website, are there any contacts in the trash? Have you previously synced contacts with an email address? Please keep us posted.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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