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Signal problems
Dustinb122
Newbie
โ€Ž03-06-2015 06:19 AM

I am having problems with service. I cant call to update roaming capabilities with no signal. Please help me.

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Snn5
Legend
โ€Ž03-06-2015 06:20 AM

What sort of phone do you have?

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Dustinb122
Newbie
In response to Snn5
โ€Ž03-06-2015 06:21 AM

Intesity 2 i got it from my cousin and i get signal no where

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Snn5
Legend
In response to Dustinb122
โ€Ž03-06-2015 06:27 AM

Prepay Customer Service at 888-294-6804 is the Prepaid department. Have you added time and activated it?  Dialed *228 if 3G phone and checked the SIM card if 4G?

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vzw_customer_support
Customer Service Rep
In response to Dustinb122
โ€Ž03-08-2015 08:19 AM

Hi Dustinb122,


Lets locate your missing signal! What do you hear when you dial out? Has there been any liquid or physical damage to the device?

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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