Swap phones

[haystucson]

I have a two basic phones.  One is broken and I need to set up newer basic phone to use.  Do I have to go the Verizon store to do this?

[tikibar1]

You can; you also should be able to switch them via your on-line MyVerizon account.

[vzw_customer_support · Accepted solution]

Thanks for the awesome information tikibar1. Thats correct haystucson, you can update phones online via My-Verizon http://bit.ly/xB4iTc or call customer service at 1-800-922-0204. Let us know if you need any further help.

KinquanaH_VZW
Follow us on Twitter @vzwsupport