Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Terrible Customer Service
Jhalfaker
Member

I've spent 5 hours trying to get my account unlocked.  Dragged along, not listened to, unhelpful service.  Deactivated account, couldn't understand the rep.  Complete waste of everyones time.  Literally had the wrong information in the system to which I notified them at the beginning of the conversation.......... Shameful service.

 

#getbetter #terribleservice #customerisourbitch 

0 Likes
Re: Terrible Customer Service
vzw_customer_support
Customer Support

Hello there! We're terribly sorry for the experience you had trying to unlock your account. We're always happy to help. Please reply to our private note to turn this experience around. We'll be standing by.  ~Aaron

0 Likes