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Since the new update I have had a problem with text message threads. It used to be every time I would either send or receive a text message to somebody it would automatically put the text in the thread for that person. Now when I get a text it doesn't go into a thread, it just stays as an individual text. I thought setting the "group text" to "on" would fix this but it hasn't. Is there a setting I'm missing? Any other ideas?
Hi williamt992000,
Sounds as though this has become a nuisance for you, and I would like to assist you with getting this resolved.
I would like to make a couple of suggestions that will hopefully fix the text message thread issue for you. First, I suggest soft resetting the device. Soft resets can resolve a number of device issues. If this doesn't resolve the issue, I suggest hard resetting the device. Just ensure your data is backed up prior to the reset.
Please let me know how this works out for you.
Thanks,
AnthonyTa_VZW
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