Text problems from iPhone to basic phone
rumble09
Newbie

my parents have basic phones and my husband and I have iPhones. When we try to text either one of them, the message does not come through on their end, and instead says, "page". On occasion, a very brief text will go through, but the majority of texts will not.

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vzw_customer_support
Customer Service Rep

I depend on my text messages quite a lot, rumble09, so I understand the urgency of the situation you face when texting your parents. Youโ€™ve hit the nail on the head already. Many texts that are just fine from your phone to any other smartphone, will come as โ€œpageโ€ on their basic phones. Texts that contain only letters, numbers, and a few symbols will come fine to your parentsโ€™ phones. Any text with an emoji, signature, picture, or link, will be delivered to your parentsโ€™ phones with a prompt for them to view it online. I hope this helps clear up the details.

 

GeorgeS_VZW

 

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