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Texts not working when sent to Samsung Intensity II users
VA4Vols
Member

I have several people that I text that use the Samsung Intensity II.  The problem is when I send texts to these users from Windows Phone 8 all they get are symbols and jumbled letters.  I have tried this from both the Lumia 822 and HTC 8x to several different Samsung Intensity II phones and get the same results.  I had to get my husband a new phone because of this.  Is anyone else experiencing this?  I've already reported the problem to Verizon, but the more people that report it, the faster it will get fixed.

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Re: Texts not working when sent to Samsung Intensity II users
primortal
Sr. Member

I wish people would search....  It's been discussed and its a VZW problem.

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Re: Texts not working when sent to Samsung Intensity II users
vzw_customer_support
Customer Support

VA4Vols, thanks for reporting your issue. We definitely do want to resolve this issue for you. I'm showing this issue was corrected 11/30on our servers. Let me know if you're still experiencing issues as we may need to submit another trouble ticket to our network team.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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