Verizon flat out lied to me.

[Gwight8]

I have been waiting for an entire year now for WP 8.1 on my Icon. I was told it would be coming as an update sometime early last year. It seems to me that Verizon is bailing on WP users. If that's the case, I'm bailing on Verizon. I love the WP from NOKIA and I love the OS. It is superior in every way to Android and iOs. Does Verizon care about us?

[Snn5]

There are many threads regarding this mater.  I always ask, if it is so great right now, why risk updating it with software that isn't ready for the device?  Spring 2015 was the last date given.

[Gwight8]

I want Cortana and some of the other WP8.1 features. Had they not told me I would have it a year ago, I would have bought a different phone. I'm beginning to wonder if they will ever update this phone now that they have abruptly stopped selling it. I don't like being mislead. As for the OS 8.0, yes, even in its present form it is better than the others. I've had both, more than once and WP is better.

[47seijar]

They're not bailing on WP. It's just that Verizon is assigning a low priority to all things WP. That's because there are so few WP users compared to iOS and Android users. The "big two" are Verizon's (and everybody else's) bread and butter so they concentrate on what makes the money.

Verizon didn't flat out lie to you. Timelines for releases like WP8.1 are **estimates**, a "best guess" scenario. Face facts - nobody cares about WP. BlackBerry users have the same problems. They have been de-prioritized. It's all a numbers game and WP doesn't have the numbers to matter.

[grafixguy]

If they don't want to support it they shouldn't be selling it!

[Snn5]

No one knew this would happen when the phone was announced way back when.

[47seijar]

I did, and I still bought a Lumia Icon. As a 10+ year BlackBerry user I knew all too well what happens to the priority of a mobile platform when market share drops to "fringe" levels. I had *hoped* that the potential of WP would build it up, but I was ready for the opposite. And that's what happened - WP market share has languished even with the 800 lb. gorilla (Microsoft) behind it. Just like it's a Windows world in computers, it's an Android/iOS world in mobile. The good news is that even without updates like Denim the Icon works well. At this point our best bet is a developer's preview for WP10. Hey, it's close!

[47seijar]

Verizon IS supporting it, albeit at their own pace. It's frustrating that WP has been de-prioritized but a small team at Verizon is still manning support.

Look at what's happening in the app arena. Chase and Wells Fargo are pulling support for the WP version of their mobile banking apps. Chase is going so far as to disable the app completely later this month. Look at the stories on WPCentral about apps being updated for iOS and Android but ignoring WP. All that is happening because it's just not worth the investment to develop and support WP. Not enough users. Verizon is no different. But instead of completely abandoning WP they have instead pushed it to the back burner. And as frustrating as that may be for those of us with WP mobiles, it could be worse.

[Snn5]

Everyone is welcome to their choice of make and model, but they must know that depending on choice dictates on-going support.  BB and WP may be great in their own rite, but unless the manufacturers find some convincing innovation, they will die, or at the most, limp along into obscurity.  Android's day will end one day, and much like Microsoft, Apple will too. With the rise of Ubuntu touch and even Samsung's OS in India and Asian markets, combined with lower cost and comparable build quality, nothing is absolute except that change will come to pass.

[grafixguy]

Wells Fargo continues to support WP. It's Chase and BofA that are dropping out.