Versa help!! Lost contacts
hankman
Newbie

My son's Versa phone was smashed in mid-download and is now frozen and unfixable. He thinks he used the contact backup feature, but I can't find it.  Would anyone have any suggestions to check if indeed the contacts are still retrievable? Any ideas would be most appreciated.

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Re: Versa help!! Lost contacts
SuzyQ
Community Leader
Community Leader

Using HIS phone number and a password that he would have set up, go to verizonwireless.com and log in.  If you CAN log in with his phone number, then under the MyVerizon menu item is a link to My Device, then Back Up My Contacts.  If they were backed up, they will show up there.

Good luck!

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Re: Versa help!! Lost contacts
tikibar1
Community Leader
Community Leader

If he did, indeed, back up his contacts via Backup Assistant, you'll be able to view them on-line in My Verizon.

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Re: Versa help!! Lost contacts
SuzyQ
Community Leader
Community Leader

Using HIS phone number and a password that he would have set up, go to verizonwireless.com and log in.  If you CAN log in with his phone number, then under the MyVerizon menu item is a link to My Device, then Back Up My Contacts.  If they were backed up, they will show up there.

Good luck!

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