Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon.  When will it be released?  Early 2015 is not an acceptable answer.
Ann154
Community Leader
Community Leader

Their "non-response" as you call is standard practice for all the carriers to protect themselves from legal action.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon. When will it be released? Early 2015 is not an acceptable answer.
JimEdwards1009
Enthusiast - Level 2

Where is the Lumia Icon Denim update?  The question should be "Why is Verizon pushing out the Lumia Icon Denim update when Nokia (Microsoft) produce the hardware?"  Nokia - Microsoft should be updating the Lumia Icon firmware NOT Verizon!!!!!  Microsoft (Nokia) manufactured the Icon hardware not Verizon!  If you buy a computer the manufacturer (DELL, etc.) provides the Bios (Firmware) for the hardware.  Something very wrong going on when Verizon is supplying the firmware update. They could be injecting code into the firmware for a backdoor!!!  Just saying...

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon. When will it be released? Early 2015 is not an acceptable answer.
Tidbits
Legend

Dell buys bare bones from Asus and Lenovo. They reband updates to make it look like it comes from them. Just a little tidbit of information (no pun intended).

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon. When will it be released? Early 2015 is not an acceptable answer.
JimEdwards1009
Enthusiast - Level 2

Somewhat true. Dell contracts with outside venders for motherboards, etc. but Dell supplies the Bios updates regardless who built the part. Plus if you purchased your Dell from MicroCenter, Fry's or Newegg, DELL still supplies the updates not the reseller of the device. Again why is Verizon supplying the Denim update for a Nokia (Microsoft) manufactured device? 

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon. When will it be released? Early 2015 is not an acceptable answer.
Tidbits
Legend

No Jim the bios comes from the bare bones. Load up your bios and you'll see no dell branding on it. The splash screen for the bios may say Dell, but the whole thing isn't from Dell. The BIOS is ALWAYS from the bare bones manufacturer.

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon. When will it be released? Early 2015 is not an acceptable answer.
JimEdwards1009
Enthusiast - Level 2

Tidbits, even if Dell does not do the coding for the Bios on their motherboard they are the manufacturer of Dell computers and the end user does not have to update their Dell computer from FoxConn, SuperMicro, Asus, Acer, etc.  the firmware is still supplied from Dell no matter who the end user purchased their Dell computer from. Now if the Icon was branded "Verizon Icon" maybe they should be updating their phone. But the Icon is branded Microsoft (Nokia). Regardless of who supplied the mainboard to Nokia the firmware should come from the manufacturer who assembled and branded the not Verizon.  .   

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon.  When will it be released?  Early 2015 is not an acceptable answer.
Tidbits
Legend

JimEdwards1009 wrote:

Tidbits, even if Dell does not do the coding for the Bios on their motherboard they are the manufacturer of Dell computers and the end user does not have to update their Dell computer from FoxConn, SuperMicro, Asus, Acer, etc.  the firmware is still supplied from Dell no matter who the end user purchased their Dell computer from. Now if the Icon was branded "Verizon Icon" maybe they should be updating their phone. But the Icon is branded Microsoft (Nokia). Regardless of who supplied the mainboard to Nokia the firmware should come from the manufacturer who assembled and branded the not Verizon.  .  

You just proved something...   You actually DO update from FoxConn, SuperMicro, Asus, Acer, etc.  If they don't produce an update and isn't approved by Dell then you will not get those updates.  It's no different than Nokia making the update and then Verizon testing it to make sure it works. 

Dell tests the updates and then releases them  It is no different than what Verizon is doing.

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon.  When will it be released?  Early 2015 is not an acceptable answer.
JimEdwards1009
Enthusiast - Level 2

How do you know this to be true? I'M a premier partner with Dell and that's not my understanding about the total process. Plus Verizon is still just a reseller of the Nokia Icon phone.  Verizon had no investment in the manufacturing process with Microsoft or Nokia, what's even more confusing about Verizon is that Apple pushes out updates for iPhone not Verizon. The iPhone is resold on the Verizon network and Verizon gets no approval of the update from Apple.  Go figure...

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon.  When will it be released?  Early 2015 is not an acceptable answer.
Tidbits
Legend

I deal with manufacturers on a daily level and we build and manufacturer our own computers to use much like Dell. We also resell them to the USM across the pacific rim. We do the same thing Del does. What you do is the same thing BestBuy would do.

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Re: Very frustrated that Verizon has not release Windows 8.1 for the Lumia Icon.  When will it be released?  Early 2015 is not an acceptable answer.
Tidbits
Legend

Verizon not testing the iPhone is bull... They do test them. Join ADC and you'll find out.  Said this MULTIPLE times. Apple waits until ALL their devices have been approved and push them all at once. Other manufacturers don't wait and push out ad they are approved.