WILL NOT BACKUP APPS SETTINGS

GPENTSY · ‎06-18-2015

When I try to back up Apps +Settings the Nokia Icon Phone goes up to 96% then it stops and I get "There was a problem backing up your settings. Try again later. I have tried several times in different days and it always does the same.

primortal · ‎06-19-2015

Delete the back that's there and try again. This normally fixes the problem.

GPENTSY · ‎06-19-2015

Deleted backup then backed up Apps + Settings again and same thing happenedand same announcement appeared.

primortal · ‎06-19-2015

Try deleting it again and way about 15-30 minutes before starting the backup again. Do you have enough space on OneDrive?

Various people have same problem, http://forums.windowscentral.com/windows-phone-8-1-preview-developers/277723-backup-always-fails.htm...

GPENTSY · ‎06-19-2015

Enough space in one drive waited half hour same thing. Looks like Microsoft or Verizon has to do a fix. We might have to wait for a long time they are not very responsive to problems in the field.

primortal · ‎06-19-2015

Are you using WiFi or Data? My Icon has been backing up fine. Which phone do you have? Delete the back up; if there is one. Do a soft rest and try again.

It's a Microsoft issue not VZW. In the post I linked above there are others that have the same problem and none of the workarounds work.

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