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What to do when Trophy won't connect to international cellular connections?
week3
Member

I have an HTC Trophy and am on an international trip (Portugal, Spain, UK, Taiwan), and my Trophy won't recognize/connect to any cellular networks.  I've tried setting the cellular setting to both global and GSM, but nothing works.  I was previously in Singapore and my phone worked just fine.  What can I do to make my phone work?

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Re: What to do when Trophy won't connect to international cellular connections?
vzw_customer_support
Customer Support

Hi Week3

I'm sorry your having difficulties connecting when your traveling! Let's get this fixed! Has your Sim card been activated? Please reach out to our global support team while traveling to troubleshoot this. Their number is 908-559-4899.

Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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