When will the 8.1 update be released for Nokia Lumia 929 (ICON)?
JimEdwards1009
Enthusiast - Level 2

When will the 8.1 update be released for Nokia Lumia 929?

Labels (1)
117 Replies
mobileshelley
Enthusiast - Level 1

This software update release 8.1 on Nokia 929 from VZW has been "pending" since I purchased this phone May 2014. Throughout these past 8 months  I have heard various responses  from Verizon and Microsoft direct on the release 8.1   (dates I connected with Verizon May 2014, Nov 2014 & December 2014).

As of today 2.2.15 I have been told directly from tier 2 of VZW technical department along with Microsoft direct-The 8.1 software update is "not currently available" on the Nokia 929.  Nor is there a release date from Microsoft / Verizon. 

LIARS!


Keep in mind I chose my windows device to avoid the fragmentation such as Android.  Big BOO, is all I have to say, they got the best of me- and now I have a "old phone" with old software. 

0 Likes
Vistary
Newbie

Yes, the whole was a joke.. A flagship phone is using the oldest system.. and none of them has told us why..

0 Likes
GPENTSY
Newbie

Verizon is waiting for the 2 years end of contract for the 929 Icon to expire so you get another new phone with WIN 8.1,

The have lied from the start and will probably never update our phones. Time to change carriers.

0 Likes
Snn5
Legend

Yeah, even the Boost Mobile 635 has 8.1.

0 Likes
etchtech
Newbie

We need to band together and exert some pressure on Verizon so that they know this is unacceptable.  Unfortunately, there's only 12 of us that bought the 929.

0 Likes
Ann154
Community Leader
Community Leader

Talk to Microsoft. http://blogs.windows.com/bloggingwindows/2014/12/19/verizon-announces-windows-phone-8-1-upgrades-for...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

mobileshelley
Enthusiast - Level 1

All of my hopes of a "reliable phone" with updated software my come true...te he hee

0 Likes
Vistary
Newbie

VZW always lies, they don't care

0 Likes
Jimmyp9751
Enthusiast - Level 2

I also have the Lumia Icon. I do have 8.1 Denim on it now. You have to do this OTA. A few disappointments though. The camera isn't updated, still slow. And would like to have "hey Cortana" for lockscreen also. You will get Cortana with update. Visited Verizon store, they have no answers for this. It will only come from Verizon when and if they will do the updates.

0 Likes
cgsheen
Enthusiast - Level 3

If you actually have the "Denim" update correctly installed on your Icon, you will have Hey Cortana (working from lock screen, AND when the screen is blank) and you'll have the camera updates as well. Check to see that your firmware is: 02540.00019.15024.38022

0 Likes
Mpmacal
Enthusiast - Level 2

Cortana works from the Lock Screen:

> Make sure you have her turned on. (Settings>Hey Cortana).

> Go through the training (She learns your voice).

You should have a Cortana icon on your start screen.  If it works from there, it should also work from the lock screen.  Don't know if this is the case, but there are many Lock Screen apps.  If you used an app to intercept (and enhance) the lock screen, that MAY be part of the problem.  You should probably remove Lock Screen apps.  (you can re-install if you want to).

Note: some of the problem descriptions I have heard about can be eliminated by removing the app that mimicked some 8.1 enhancements.  For example, in 8.1 you get a sound slider bar if you tap the volume button and then the Down Arrow in the upper right (banner appears at the top of the screen).  Volume control apps installed under 8.0 will no longer work and may interfere with 8.1.

cgsheen gave the correct version number (Settings>extras+info>) look down the list for "Core Build ID"

One app to stay away from... it will definitely cause a Lock Screen issue

"Live Lock Screen BETA"... It is definitely BETA and will cause a delay in getting to the lock screen from power down... EVEN after you uninstall.

Good Luck.

0 Likes
mobileshelley
Enthusiast - Level 1

Has anyone been able to update to 8.1 today- it was "released" to the nokia icon today.

0 Likes
Mpmacal
Enthusiast - Level 2

>> Duplicate post removed by Verizon Moderator to comply with the Verizon Wireless Terms of Service   See Re: Windows 8.1 update for Icon? <<

0 Likes