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Where is my windows phone 8.1 update? This is crazy! Verizon promised me it would be out the same month I bought the phone and that was MONTHS AGO!

When I purchased this phone the store reps said Windows phone 8.1 would be released later that month.  Microsoft released it but Verizon is not allowing it to be installed! This is criminal!  I am filing a complaint with the BBB and my state attorney general's office.  You can't lie to customers and withhold updates for phones because you want to sell some stupid iphones....

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