Who wants a premier offer for WP10?ie Lumia 950,950xl
WP10_950xl
Enthusiast - Level 1

I have owned and absolutely loved my Lumia 822 and now my Lumia 735. I have been waiting wit bated breathe for the Lumia 950 xl. I figure if the phones that I have been using for the last 2 1/2 years are considered mid level, then high end has to be off the hook. Now I read that VERIZON may not support a flagship WP 10 at all. If that is the case I would seriously consider switching carriers.

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vzw_customer_support
Customer Service Rep

We want you to have a device that best suits you, WP10_950xl. We have a great lineup of devices and are sure we can find one that does what you are looking for it to do.  We don’t want you to leave us, as we value our customers. How do you use your current device? What are you hoping to do with your new one?


DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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298 Replies
thomastmc
Enthusiast - Level 1

I agree as well. I've been waiting for the Lumia 950 since before it even had a codename or spec sheet. I have a Lumia 930, and I don't want any other phone but the next Lumia flagship. I'll absolutely jump to AT&T, Sprint, or even T-Mobile, if I have to.

I've noticed lately anyways that at a lot of places I'm on 3G instead of 4G LTE around town. My friends have other carriers, and I never hear them complain of slow networks or dropped calls. It may be time to seriously evaluate the competition and choose a carrier that provides options other than just iOS or Android on premium phones for it's customers.

It might even save some money...

travelingbruin
Enthusiast - Level 1

I'm in the same boat. Love my Lumia 822 & am holding out for the next best Lumia to come out. If only Verizon would offer it!  I've been a Verizon customer since my first mobile phone...would hate to switch now.

47seijar
Specialist - Level 2

A word of warning on coverage maps. They lie. And they don't tell you how strong the signal is in a specific area, nor what data speeds you can expect. In my neck of the woods, both Verizon and AT&T show blanket coverage. My daughter had AT&T while the rest of us moved from Sprint (Egads!) to Verizon. Our data speeds blew her AT&T data speed out of the water. Coverage maps said we should both have great coverage but she had dropped calls like crazy. And while 4G was available to her, it was so overloaded that the speed bogged down to near-Sprint levels.

The only way to make a decision on carriers is to ask real people how satisfied they are with whoever they use. In some places you will get equal service with both Verizon and AT&T, and in some places you might even get better data speed with AT&T. But where I live Verizon is the undisputed champion.

I made the mistake once of changing carriers to get a specific phone. That's a lesson I'll never forget! And with Verizon finally loosening their policies about bringing in phones from other carriers the idea of switching to get a specific phone might soon become moot.

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nechpech
Enthusiast - Level 2

I work for an MVNO and the maps the carriers provide (the ACTUAL maps) are about 70% accurate.

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vzw_customer_support
Customer Service Rep

We want you to have a device that best suits you, WP10_950xl. We have a great lineup of devices and are sure we can find one that does what you are looking for it to do.  We don’t want you to leave us, as we value our customers. How do you use your current device? What are you hoping to do with your new one?


DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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WP10_950xl
Enthusiast - Level 1

I am a huge supporter of Verizon wireless and the quality of service it has always provided. I am also an extremely loyal customer. It would take a lot of negatives for me to turn my back on a company, service, or product I have chosen to be loyal to. With that said I am equally committed to what Microsoft has done for me also. the two smartphones I have ever owned were both windows based phones. I partake in many Microsoft product development programs and am generally an early adaptor of some technologies.

The point of my post was that I have been reading and anticipating the general release of windows 10 phones. In fact I have upgraded from the Lumia 822 to the Lumia 735 as an incremental step for myself. I also upgraded the OS from 8.1 to the consumer preview version Win 10. It is amazing!! Because of these points I have my heart set on a flagship phone for the first time. I have considered a move to apple or android. And I rejected both. I want the specs that a flagship phone offers with the reliability that I have come to trust in my Win phones. Putting all of this together the ideal is, The LUMIA 950 XL on VERIZON WIRELESS. And I would like to see this happen this year.

I hope this clears up my post. I am advocating the two WP 10 Flagship phones.

Geebox
Contributor - Level 3

  

   "We want you to have a device that best suits you, WP10_950xl. We have a great lineup of devices and are sure we can find one that does what you are looking for it to do.  We don’t want you to leave us, as we value our customers. How do you use your current device? What are you hoping to do with your new one?"

For me, am looking to continue as well as increase my great experience with both the stability of  a Lumina Phone and Windows OS. With Microsoft Working to unite the Echo System with Windows 10 on PC, Tablets and Phones, I look forward in the smooth transition of apps like excel, word, onedrive, onenote between devices. The excellent camera, apps like City Lens, Here Maps, Here Drive, Live Tiles, Cortana, The Lumnia Suite of Apps just to name a few.

This device is 5.7in, will have a Surface Pen, Iris Scanner for Hello Window , MicroSD Slot, Q Charging with a 3300mAh battery, 2 SIM slots, USB Type-C and Continuum Dock.

Again, I hope VZW can see the value in having this phone in its lineup. Just saying.........

nedinc
Enthusiast - Level 1

What is desired on the Lumia 950 xl that isn't available on any other Verizon device?  The following is aimed at the iPhone 6 Plus, but generally applies to Android as well:

1. One OS, Windows 10, on every device - tablets, laptops, desktops, as well as phone. No mishmash of operating systems between devices.

2. MSFT Continuum – All devices are synced together. Each can access any Windows 10 device from any other Windows 10 device, and, display wirelessly from that device onto any available digital screen.

3. Camera – The 20 MP 950 xl camera with zoom out performs the iPhone 6 Plus 12 MP camera.

4. SD slot – The Lumia will accept up to 2 TB of removable onboard storage through the SD slot. The pricey iPhone 6 Plus is limited to 128 GB, with no means to swap drives for different presentations.

5. MSFT Office, One Note, One Drive, Skype etc. - Why mix apples and oranges rather than keep everything on one synchronized system. I’m aware that Apple has more apps, but MS has more legacy business programs, and they work on any device, including the phone.

7. The 950 xl has a user replaceable battery. Over the years a bad battery has been the primary cause of inopportune failures. Changing the 950 xl battery is fast, easy, and allows for carrying a fully charged backup power supply. The iPhone 6 Plus is not DIY, and may well void any warranty if attempted.

8. Larger display on the 950 xl  - On the fly the 950 xl  can do full computing with its Windows 10 OS, on a screen large enough to view, and project it onto a much larger screen when needed.

9. Price – The iPhone 6 Plus is $300 more, on a device with fewer features.

10. Business convenience - I don't like carrying a tablet or laptop to do what I can do with something in my pocket. I'll be using the Lumia 950 xl, the only question is on which cellular system.

JohnFourtyTwo
Enthusiast - Level 2

I agree 100%!

I've had the Lumia Icon/929 over a year now and I've loved every minute of it after ditching that humpback Motorola RAZR which was sluggish at best and would always reboot itself.  The salesrep was trying hard to get me to an Android or iPhone platform but with my experience with Android already I was fed up with the uninstallable bloatware and buggy apps so my mind was made up months before I went to the store, all I had to do was wait for my contract to expire so I could upgrade at the discount rate; the day it expired I got my new phone.

Hopefully Verizon will change their mind and offer the 950 and 950XL because I'm not interested in the other brands or platforms.  Hopefully they will offer at least one model, preferably the 950XL since AT&T has been given the 950.

The only other option is to buy it outright from the Microsoft Store for $649.00!  This would be my last choice if Verizon decides not to offer it.

From the specs of the 950XL, what I like most are the longer lasting battery, removable battery, and SD slot.  With my ICON very rarely have I killed the battery and not be able to conveniently recharge and replacing the battery was not an option without sending it out to a service center.  With the SD slot I'm not limited to 12gb and then either send to the cloud if my laptop wasn't available.

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Mistic67
Enthusiast - Level 2

I don’t care so much about the offer. I’ll gladly purchase the phone. At $649, for what you get, it’s a steal.

I just want it to work on the Verizon Wireless network!

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hellomynameislou
Enthusiast - Level 1

If that was true, you'd carry the high end Microsoft Phones coming out, and not push the low-end, high-dividend devices on customers who are willing to pay you money for a service for a phone/device they want in their pockets. Instead, whenever someone goes into one of your stores, the sales associate will push Andriod or Apple onto them. How is that giving the device this customer, and others the devices they want.  If AT&T was priced better I'd already have switched by now.  That being said, come October, if these or similar devices do not come here, I will be done here.

Thank you Verizon Wireless Customer Support

hazlgrnguy
Enthusiast - Level 3

To Verizon Wireless Customer Support,

Please understand that carrying the next Microsoft Flagship (Lumia 950/940) series is extremely important to, I would say, a majority of your current Windows Phone owners.  I understand that Windows Mobile doesn't have a huge portion of the mobile population (3% in the US), but it is over 10% in much of Europe and it is not going away.  So I encourage Verizon to offer this phone (provided a CDMA version is available) in order to appeal to the widest possible array of current and prospective customers.  Considering the multiple features that the phones are rumored to offer that aren't, and likely won't be offered, by other handset makers but highly desireable such as Iris scanning/Windows Hello and Continuum, I would think that Verizon would want to be on the leading edge of technology rather than letting other mobile carriers lead the way.

47seijar
Specialist - Level 2

Unless WP grows SIGNIFICANTLY from it's current 3% North American market share, there is no reason for Verizon to commit a large amount of money to satisfy a handful of users. I'd love a flagship Windows phone too, but select markets in Europe have no bearing on what happens in the U.S. It's really up to Microsoft to put out a compelling lineup of devices that generate interest. Verizon looks at the numbers, and right now for WP, those numbers just aren't there.

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SickFreak
Specialist - Level 1

IMO, I think Windows Phone market share would be a little (possibly significantly) higher if VZW stopped actively pushing customers away from the platform.  Instead, they play favorites... vigorously pushing Android while actually telling customers not to get a Windows Phone.  I really wish VZW was device agnostic and just focused on being a carrier.

When a new device for VZW comes out, I often get an e-mail letting me know.... except for Windows device - I don't think I've ever gotten an e-mail from VZW promoting a Windows device.  Even when the Icon came out (which I found out from Microsoft and other media, not VZW,) and I went into the store to look at it, they had it hidden behind an Android placard and multiple sales reps said they didn't know it even existed.  If someone wasn't actually looking for it, they wouldn't have known it existed.  (And of course, they pointed me toward the Droid and other devices.)

Side note:  For the record, I talked to another friend of mine this week and he informed me that if there is no WP10 device on VZW, he and his family would be swapping too.  (And I know that at one of my previous jobs, the vast majority had Windows devices and those with VZW will swap too.  In fact, I wouldn't be surprised if VZW will lose that corporate account - and that's thousands of devices.)

NolMac
Enthusiast - Level 2

For the record if CDMA is available Microsoft will sell it unlocked. It's really irrelevant if Verizon sells it directly. It's on Verizon to ask them for a CDMA version, but it's essentially Microsofts call to make it or not. I don't think it's happening though.

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VerizonCustomer904
Enthusiast - Level 2

My contract is up and I can't wait to upgrade to Win10. Connect with my windows 10 devices... like my work computer, laptop, office software, xbox media center... I like my Verizon service but that can be changed much easier than my connected devices. Does Verizon think I'm alone on this?

darcy4c
Enthusiast - Level 1

You're definitely not alone -- just cracked the screen on my Windows Phone 8, but I'm hoping to limp along until Lumia 950 is available.  If Verizon doesn't carry, off to AT&T (yuck) we go

niebuhrian
Enthusiast - Level 1

Honestly, like others, I have bought into the Win10 ecosystem and appreciate the OS much more than its counterparts. My Nokia 822 has been a great phone, and provides me with a type of interaction that I don't get when I pick up my wife's iphone. We've been with Verizon for many years; I've been waiting for the Nokia flagships and hoping the unlocked version would be compatible with VZW. I want to take a measured approach to this but am in need of a new phone, now. I've been month to month for almost a year waiting on the MS flagships, to find out they won't be usable on the network even in an unlocked format, is frustrating to say the least.  

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dellkeys
Enthusiast - Level 2

Full integration with all my Windows devices.

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sixdeuces
Enthusiast - Level 1

I was planning to buy two of the Lumia 950s when they became available. I'm extremely disappointed with the lack of WP10 support. All my PCs, and Xbox are ready to roll, and I was looking forward to getting the phones integrated into the mix.

You're not doing yourself any favors here.

Stop your tantrum and get these phones to market if you want to keep us here.

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