Why can't the other person hear me on a call when I use my headset?

[pegs4art]

Has anyone else had this problem?

[pegs4art]

Let me restate that.... I used all 3 of my HEADSETS with the same result.

[vzw_customer_support]

Pegs4art,

That's got to be quite annoying! We will be happy to help with this. Are these bluetooth headsets or wired headsets? The LG Revere does not support calling functionality with wired headsets.

SarahO_VZW
Follow us on Twitter @VZWSupport

[pegs4art]

Thanks for your reply. The headset is wired. There is a hole for a 3.5mm jack on the top of the phone that I used to be for a wired headset. What is that for? So my only option is a Bluetooth?

Sent from my Verizon Wireless 4G LTE DROID

[vzw_customer_support · Accepted solution]

Pegs4art,

I'd be wondering the same thing. 3.5mm is becoming more of a universal size and so the Revere 3 did upgrade the size to align with current trends; however, the phone does not support wired headset calling. A bluetooth would be the alternative.

SarahO_VZW
Follow us on Twitter @VZWSupport

[vzw_customer_support]

pegs4art,

Being able to have a conversation clearly is definitely important when using a phone and it does concern us to hear you are having this issue. We will work together to get this resolved for you however. I would just like to clarify a few things to make sure we are on the same page. When you say headset are you speaking of  the phone itself or do you have headphones? Do you notice the same result when you are using the speakerphone?


CandiceH_VZW
Follow us on Twitter at @VZWSupport