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Why did my corporate e-mail stop syncing?
sarangmn
Member

My corporate emails have stopped syncing, since last week. I tried several things to resolve it, but all in vain. Finally when I connected to wireless network instead of Verizon LTE, my emails started working again!. When I switched back to LTE, it stopped syncing! The error code I receive is 85010017 - outlook.office366.com is currently unavailable.

Microsoft forums suggested that there was a change made on Microsoft's side, but the fact that emails work fine when on wireless, indicates that Verizon has not updated or notified about the change Microsoft made - hence creating these issues.

Anyone having any luck in reporting this issue to Verizon & getting it resolved?

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
yankeedynastybob

I am told that Microsoft is working on the issue with Verizon

View solution in original post

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
yankeedynastybob

I am having same exact issue except with HTC 8x

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
sarangmn
Member

Have you created a ticket? I am actually chatting with verizon tech to open

a ticket

On Mon, Mar 10, 2014 at 11:01 AM, yankeedynastybob <

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
yankeedynastybob

I am told that Microsoft is working on the issue with Verizon

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
sarangmn
Member

Ok.

I created a ticket . Hopefully will be resolved asap. Will update you if

its resolved

On Mon, Mar 10, 2014 at 11:13 AM, yankeedynastybob <

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
yankeedynastybob

I seem to be back up and running. you?

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Re: Nokia Lumia 928 - Corporate emails stopped syncing since last week- Any solution?
sarangmn
Member

I just checked and yep its working now!

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