Why has my intensity III stopped displaying the contents of group messages?
xhanort7
Newbie

A little over a week ago my Samsung Intensity III started receiving group messages as blank. I was able to receive and view them before. My brother has the same model phone and doesn't experience the problem.

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vzw_customer_support
Customer Service Rep


We definitely want this working for you! Let's get your phone reprogrammed to the system and see if that helps. Please dial *228(send) and select option 1, when prompted. Once that is done, please start a new group message, do not use your existing thread, and test if your group messages work as expected.

SandyS_VZW
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