I'm seeing many threads on this topic, and I have to add my voice to this matter.
I'm personally sick and tired of waiting for the official release of this firmware when it's been made available to your company by Microsoft since July. Furthermore, without 8.1 being released on VZW officially, users who have opted to not participate in the Developer Preview are being punished. There are ads running that promote Cortana, but that basic feature is NOT available until official Cyan updates are pushed.
So my big question: When are VZW customers going to get these updates? Silence on the matter is only going to fuel animosity.
You're right; it won't be coming back to the VZW website. However, some of the corporate Verizon stores still have stock, and you can still buy it through Amazon, with a Verizon contract, for the same price as the website carried it- $99.99.
Sorry for the confusion, I have the Nokia Lumia 928 and the my comments still apply to that... Thank you for your clarification.
No, no one is making up the retired rumor. it has been confirmed at least twice by @VZWSupport (the official Verizon Wireless Support page) on Twitter.
Better read this!
Is Verizon 'retiring' its flagship Lumia Icon Windows Phone? | ZDNet
So this guy dies and goes to the pearly gates. St. Peter says โฆ well it looks like you get your choice, you have not been bad nor good. So the guy is given the option to go to both Heaven and Hell to get a preview of each. He goes to Heaven and sees golden paved roads and angels flying around singing praises. Then he goes to Hell and sees one big party with all kinds of fun things happening! St. Peter then asks him well what is your choice? The guys says Hell looks like the place for me. Whoosh โฆ off to Hell he goes. When he arrives he is put in a dungeon of fire, cuffed and told to dig lava. He asks one of the superior devils what happened to the party and all the fun? Oh that, that was just the โdemo softwareโ!
That is where I feel I am with the ICON and WP81. I just went to Verizon HELL!
I woke up and smelled the coffee. Verizon wireless is incompetent when it comes to WinPhone updates. It looks like a permanent fixture. I will wait until Verizon gets it update act together before switching to a WP. I understand that may mean I NEVER switch. I expect to buy an extra line just for that purpose. It looks like the smart path is to focus on Android in spite of being an inferior platform. Thanks Verizon for being a roadblock to technological advancement.
While Elector maybe correct in "Verizon will do whatever they want, when they want", that doesn't mean it's OK. We may just have to acknowledge (and I DON'T mean accept) that Verizon will NEVER allow you to have an up-to-date Windows Phone.
Just adding to the venting. Why Verizon has it taken so long to get Windows 8.1 out to the Icon. I know you would rather we all join the iPhone brigade, but that isn't happening. Please stop treating Windows Phone and those of us who pay for your service every month as second class customers. I'm seriously looking at the ETF offers the other carriers are making just to get over to AT&T to get with a carrier who updates their phones in a reasonable amount of time. We're not asking for much - just the update that you've had the code for since JULY.
I am not sure I understand why Apple is able to direct release to the devices however Windows is not?
I am also very unhappy with this wait. I have come up with a few conclusions:
Verizon is trying to force people who want the update to buy new phonesโฆ Verizon is not waiting the money to update software on preexisting phones and is only willing to support upcoming device releases. Verizon just does not see the numbers to put in the work. There is not enough return on investment, and therefore Verizon will ignore the update and its customers.
Verizon has found issues with getting is software to work in conjunction with Microsoftโฆ Verizon commonly adds their little favor to the phones they release. (Except for Apple)
Want one more reason to be mad?
The just-announced Microsoft Band fitness tracker/wearable will ONLY work with devices supporting Bluetooth Low Energy. For the Lumia line this means Lumia Cyan firmware.
Buy Microsoft Band - Microsoft Store
For those blaming Microsoft, you clearly haven't looked at the Update chart:
Fortunately it is reported the โBANDโ works with Lumia even with Preview for Developers. Unfortunately I'm on a wait list for the BAND, but this writer says his works. Still no excuse for Verizon to delay Cyan. Maybe they are waiting for Demin.
http://www.windowscentral.com/you-do-not-need-lumia-cyan-use-microsoft-band
There is no answer that can be given other than a complete lack of respect by Verizon for its customers. It does not matter if someone owns a device that has sold in the hundreds or millions, there is no excuse for not supporting every single device to the fullest extent. I don't understand why people come in here and try to defend this company's actions just because they're fanboys. Support is support and I do not deserve lesser service than someone with an iPhone. This situation is 100% on Verizon. Microsoft released the update to them for testing in July. They held up their end and Verizon is deliberately failing to hold up theirs. Everyone who posts in this forum is 100% justified in their anger and deserve answers.
Seriously guys if you feel disrespected by Verizon LEAVE? I'm not trying to be mean, but how do you expect Verizon to change if you continue to stay? So you complain, big deal? why should they care about that? they can ignore you. It's like if your kid is misbehaving and you say "Do that again and I'll punish you" except you never do and the kid knows you won't. Guess what they will not change their behavior.
Because unfortunately, I am hear because of their rock solid network and the alternative is 2nd Rate
I could not agree more, Verizon has breached its commitment to support it's customers that purchased Windows phones. Verizon it is time to get on or get off the fence, either tell us you have abandoned windows phones for good and I will unhappily go to AT&T where it is supported, OR STEP UP TO THE PLATE AND UPDATE THE PHONES AS WE THE COSTOMER DESERVER AND EXPECT !!!!
Word from Microsoft is that they are working on the Cyan update for all Lumia Devices on Verizon.
See this link for more details Microsoft: 'Work is underway' on Verizon's Lumia Cyan updates | Windows Central
The software and firmware was released to carriers in July
It wasn't released to carriers in July... It was released to manufacturers in July...
n Nokia is the one who makes Cyan and they are the manufacturer. So they released it to themselves? Cyan is only for Lumia phones. It was released to Carriers to start testing in July.
Doesn't mean it was finished. Just like Nokia admitted it was rejected... Just saying.
Where did they say it was rejected? I'd like to see what they said about it.
Start a new topic or ask questions in the open forum.
