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With the 8.1 update, when i use the camera phone I will have to shut off and repower up the phone before able to use it. The camera is green and when a photo is taken it shows a white screen or is black. Is this in relation to the update and is there is
randyatpilsons

Trying to use the Camera to take photos or video and its green.  Snapping a photo it is either black or white screen.  I assume its the update.  I found the camera worked fine before and now that we have the update its been doing this.  Am I the only one?  I hope there is a fix.

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Re: With the 8.1 update, when i use the camera phone I will have to shut off and repower up the phone before able to use it. The camera is green and when a photo is taken it shows a white screen or is black. Is this in relation to the update and is ther
primortal
Sr. Member

Try doing a soft reset of the phone; no data will be lost.

Press and hold the power button and volume down button for about 10 seconds will do the trick; the phone should vibrate and reboot your phone.

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