backlight on Samsung brightside keeps coming on without being touched and runs battery down. Any solutions?
jacklm
Newbie

The backlight on Samsung Brightside keeps coming on even when the phone is sitting on the table.  It does this day and night.  The battery is being run down because of this.  Is there any solutions to this problem?

Labels (1)
0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

jacklm, saving your battery life is our top priority. Do you notice any notifications when your device lights up?

EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
LENNYEDGE
Specialist - Level 2

see if adaptive or auto display for brightness is enabled. fist see if display brightness is set to auto if so disable it.

0 Likes