Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
can't send text
Runa
Member

just recieived my new phone today all is operating properly accept I can not send text messages

Labels (1)
0 Likes
Re: can't send text
vzw_customer_support
Customer Support

Hi Runa, congratulations on your new device! I'm sorry to learn that you cannot sent text messages, and I'd be happy to assist. I use many many messages each month, so I understand how you must feel.

Are you able to receive messages? When sending a message, does the issue happen on all outgoing messages, or is it intermittent? If intermittent, do you notice a pattern as to who you are having the issue with? Please let me know this info, so I can make sure that you are able to send messages with no problem. Thank you!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

0 Likes