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connecting to the Lumia 822 Internet Sharing

I was on the phone with Verizon tech support last night for over an hour trying to get my laptop (which runs Vista) connected to my Internet Sharing with my Lumia 822.  I could find the signal and connect but it was a Local Only connection and I couldn't get all the way to the internet.  Now my fiancee's phone (Galaxy 3) can connect to my network just fine and the PC can connect thru his network just fine.  Has anyone else had this problem and if so how did you fix it? I've only had my Lumia for less than a week and they're telling me to go exchange it for a new one to see IF that might fix the problem.  Anyone know of any other fixes?

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