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daughter in canada not getting my texts
NOLENTIM
Member

daughter in canada not getting my texts. I live in New Jersey. She can text me from Canada, but she is not receiving my texts from New Jersey.

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Re: daughter in canada not getting my texts
jav6
Leader

What international plan do you have, if any?

...Just another VZW customer...trying to offer some assistance...
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Re: daughter in canada not getting my texts
vzw_customer_support
Customer Support

Hello, NOLENTIM. I'm terribly sorry to learn your daughter is unable to receive your text messages. Allow me to lend a hand, I do understand how important it is to stay connected with our loved ones. When did the problem begin? Have you ever been able to text her in Canada before? What happens when you send a text, do you get an error message? Are you able to call her? Please confirm the make/model of your phone. Also, what carrier does your daughter have? 

 

GinaU_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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