don't need to be reminded of balance!!!!
peggyandgene
Newbie

need to find out how i can get the recorded that says(the time for this call is unlimited) off my phone i know what it is i dont need to hear  it every time i make a call if you can help me with this thankyou

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3 Replies
Loquat
Master - Level 1

I've seen this question asked before and if memory serves me right...I don't believe there is a way to stop that from happening.  Sorry.  Smiley Sad

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SuzyQ
Community Leader
Community Leader

You can do this from the automated prompts when you call 888-294-6804: (no need to talk to a person)

Option 4

Option 2

Option 3

Option 1

Then choose LOW from the available choices, this disables the pre-call notifications.

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laudpatty
Newbie

These prompts are no longer correct.

Update

If you want those annoying balance messages at the beginning of every call to go away, what you have to do when you call 888-294-6804 is choose 7 for 'other options,' then either say "change balance notification level" or else wait for the numbered choices and pick 2, 3 and then 1. Now choose LOW and confirm your choice. And then you won't hear that annoying message at the beginning of every outgoing call anymore.

Hope this helps!

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