LOL - my wife will get the upgrade on her Lumia 822, but she seriously doesn't care at all about Windows 8.1.
My 2 year old son who plays on my old cracked screen Lumia 928 will get the update.
As well, my "non-technical" buddy has already had 8.1 on his Lumia 635 for months.
Meanwhile, this .NET software developer (myself) remains at 8.0 with my Icon.
Maybe we should all just cancel our contracts to get their attention! They used to phenomenal at customer service but they do not seem to care anymore unless you have a Droid or iPhone.
corkwatchr, is not that just backwards..we who can develop for Windows Phone who have flagship hardware do not even receive the latest firmware first. I am sitting in the same boat and I am not to happy. This is absurd.
By Jove, you're right!! I just read on Lumia Conversations that Denim is on it's way! And according to the blog post, it's only a few days away. That's awesome, but Verizon could quell a lot of customer angst if they would be a little more transparent with their plans.