An Accepted Solution is available for this post.
help
slwntdf0914
Newbie
‎07-19-2015 02:50 AM

I just bought a new Verizon 4g lte phone and tried to activate it. It gave me my phone number but I can't make or receive phone calls or text

Labels (1)
Labels
0 Likes
Reply
3 Replies
An Accepted Solution is available for this post.
Re: help
slwntdf0914
Newbie
‎07-19-2015 02:54 AM

And I can get into my Verizon but still can't do anything

0 Likes
Reply
An Accepted Solution is available for this post.
Re: help
Snn5
Legend
‎07-19-2015 04:46 AM

Was this prepaid?  Did you port in from another carrier?  Which phone do you have?  Do you have a SIM?

0 Likes
Reply
An Accepted Solution is available for this post.
Re: help
vzw_customer_support
Customer Service Rep
‎07-19-2015 09:44 AM

slwntdf0914,


Your device should always work great for you! That's crucial. What happens when you try to call? When you log in online does your number show with your device? Is this prepaid or postpaid?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply