how do i unlock this phone

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i want to unlock this phone but it says contact the customer service thing and i cant seem to be able to find it on the website are they talking about verizon or the carrier i want to change to

[#2]

At present, even though the President signed the ability to unlock your device into law it does not take affect right away, and even if unlocked by Verizon does not mean it will work on another network.

Verizon is CDMA and Sprint is CDMA but even though the same technology cannot operate on Verizon or vise a versa.

AT&T and T-Mobile use GSM and even if you could use the devices on any other carrier it would have limited use on their networks.

Good Luck